Forming genuine connections with your clients is a critical part of a successful sales cycle. With constant adjustments and changing budgets, these conversations are more important now than ever. How can we ensure that customers’ voices are valued and heard?
The sudden transition to remote work presents a set of unique challenges for sales teams. Expressing gratitude, building trust, and demonstrating empathy all take a new level of creativity as we seek to replace the nonverbal interactions we once had in person. To guide those discussions, authentic feedback is key.
Whether you’re distributing a pulse survey before your next call, engaging the audience during your product demo, or sending a token of appreciation, use tools that will help you form ongoing relationships beyond the closing conversation.
Interested in learning more? Join Matthew Cooper, Head of Corporate Sales at Poll Everywhere, and Mike DeCorso, Director of Sales at Thnks, on Wednesday, July 15th at 11:00 am PDT as they discuss best practices to personalize the customer experience. You’ll discover the importance of relationship building, advice on securing upsell and cross-sell opportunities, and ways to use Poll Everywhere and Thnks to engage customers.